Hotel The Manhattan at Times Square

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Hotel The Manhattan at Times Square
The Manhattan at Times Square enjoys a central Manhattan location with Times Square 322 metres away and Rockefeller Centre at 645 metres from the property. A work desk is included in each room at The Manhattan at Times Square. Some rooms also offer skyline views and a seating area. Amenities at The Manhattan at Times Square include a fitness centre, business centre with fax and photocopying services and concierge services. Guests at The Manhattan at Times Square will find various Broadway theatres and dining destinations within close proximity. Madame Tussauds is less than 1 km from this Theatre District hotel.
* There is a daily incidental hold which is released upon check out. The hotel charges a mandatory daily facility fee too.
Other names for Hotel The Manhattan at Times Square:
Conditions and services
General
- Check-in starts at: 16:00
- Check-out ends at: 12:00
- Lift
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
Food and beverage
- On-site coffee house
Business facilities
- Business Centre
Housekeeping service
- Laundry
Wellness
- Gym
What do guests think about this accommodation establishment?
The reviews for this accommodation are quite mixed. Some guests appreciated the good location and comfortable beds, while others found the rooms to be outdated and not sufficiently clean. The breakfast was a pleasant surprise for some, with large pastries and a friendly staff. However, there were complaints about additional charges and the slow and limited wifi. Some guests mentioned noise issues and maintenance problems, such as leaky taps and faulty lights. The staff received mixed reviews, with some finding them helpful and friendly, while others felt they were unhelpful and requested tips. Overall, the location was considered the best aspect, but improvements in cleanliness, amenities, and customer service were desired.
Reviews
- 3You get what you pay forAlex - 27 Aug 2024
The location is perfect, right between Times Square and Central Park. There is a private parking garage just around the corner in the same building $72/night (not included in the hotel price). The rooms are old but clean. Out bathroom door didn't close. The room was right by the elevators, so it was very noisy at night. King size bed was comfortable. Our friends' safe and air conditioning didn't work, so they asked for service and it was fixed pretty quickly. Overall - OK for the price.
- 2The Manhattan at Times Square - 1 week stayMaria Jose Landeira - 18 Mar 2024
On the positive side:
the bed was very good and the room was cleaned nicely every day.
On the negative side:
The rooms in the hotel were in poor condition: some of the electrical plugs did not work, the coffee machine was missing components, so it was not possible to make coffee, the wall paper was falling out in some places, the painted walls were dirty, ...
It was clear that the personnel was under pressure due to the many problems. The tone to us as clients was rude and commanding.
The "breakfast area" was just a kiosk were a few - unhealthy - items could be bought, and there was no place were to seat for breakfast. - 3Good optionJovan - 6 Sept 2023
This is my 2do time in this hotel
- 3It needs improvement.Fernando - 5 Sept 2023
It is very central, but it is getting old. Additionally, the breakfast is very basic, and the staff attending to it is very rude. Other than that, everything is fine.
- 3Very old hotel that needs a complete renovation.Carlos - 24 May 2023
The location is good if that's what you want; for us, it wasn't the best choice, but it was a gift and....... The bed and sheets were very good, the rest, the carpets in the hallways, etc., as mentioned before.
The comments express the personal opinions of actual clients who either filled out the questionnaire sent to them following their stay at the accommodation establishment or filled out an online questionnaire through our website. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.