Hotel Royal Star Beach Resort

We have stayed here many times before and return because of the welcoming staff treating my son and I like family.

The front of house team, on reception, are exceptional in dealing with any and all issues that may occur - they are very professional and they do it all with a genuine smile 😊😊😊

A special mention to their leader, Ibrahim, who sets the best example to his team by doing everything with poise, charm and great skill ⭐ - shukran brother

Mohammed Abady, Mohamed Elkady and Ebtisam are all so good at their jobs and they are all such lovely people as well 🤗 Also, Mahmoud was a great help and so friendly.

The hotel itself is good - from it's beautifully located pool with stunning views of the beach and the Red Sea to the spacious air conditioned rooms with comfortable beds.

The hotel does have some minor issues but nothing that can't be, either, overlooked or sorted if really necessary by the A Team on reception .

The bar and restaurant staff are very good as well in the main, with some being particularly attentive and friendly.

The range, quality and quantities of food available across the day are more than sufficient for anyone really - the chefs always try to cater to your needs.

But, if you are fussy there are plenty of alternative options nearby.

There are also some small shops in the hotel's arcade, which have great staff and a good selection of gifts or necessities 👍

My tips to anyone going is get a phone SIM at the airport, book Ubers for your local journeys and book excursions online to get better choice and prices.

Excursions I'd recommend are the quad bike safari, the swim with dolphins boat trip,and day trips to Luxor, Cairo or both.

For anything else though, just see Ibrahim at the front desk 👍😊👍

We found ourselves treated like family again by so many of the staff, who knows us quite well now 😊

From the front desk to the restaurant's waiting staff, from the chefs to the housekeeping staff and from the bar to the pool staff everybody is friendly, welcoming and willing to help make your stay a bit better 🫡

Good weather and dolphins swimming past the beach also added a smile to our faces 🐬☀️- to go with the colourful fish and corals in the beaches waters 🐠🪸🐟🐡🪸

But again, it is the staff who made the real difference. Treating me with such kindness and my son like a special guest 🤩

We are booked to return in October, to see all our friends who we miss again. We cannot wait to see our Royal Star family and spend time with them very soon 🤗

Ps Also the shops in the hotel's arcade were great for any bits we needed and for gifts for our return back home - special thanks to Mahmoud😊 , George 👍 and Mustafa

Another great break in Hurghada but with a different travel partner this time.

However, the Royal Star Beach Resort's headline act is still Ibrahim - he caters for guests needs with a friendly smile, deals professionally with any issues with grace, goes that bit further to ensure your comfort and happiness, and he does all this with such an unassuming disposition.

It's my third visit here and Ibrahim is the reason I keep returning. This visit he made my partner feel extremely welcomed and special.

The other staff are also very good with big smiles and a willingness to help.

The pool and setting (Beach on your doorstep) are picture postcard stuff (or Instagram style) with the city centre just a very short cab ride away too.

The hotel isn't perfect and could do with a little TLC perhaps but the welcome and Ibrahim's smile are perfect - thank you again Ibrahim 🤗

The hotel is well located, it has a pool and a private beach. The rooms are comfortable, but a little refreshment would be welcome. The staff is pleasant, the only downside is the dining, where you have to queue for everything and there is a lack of dishes, especially glasses. However, the value for money is very interesting.

Location is good as it’s about 10 minutes walk to central mall, staff are very friendly
Hotel is definitely not 4*,
Not much selection with food,
Avoid the beauty saloon at hotel, I was ripped off and they were forcing all to have extra treatment and giving tip to staff
I definitely won’t be going back to this hotel