Hotel & Spa Dynastic

Stayed at the weekend 31 January 2025 reception staff unhelpful and not welcoming the key cards are not working to assess the lifts toliets, I must say rooms are basic but clean but pillow was so hard asked for another one but got it night before I left had to remind them 2 times, food was lovely and staff serving the drinks were very good and if it wasn't for them it would have been a disappointing experience,spa as a lady with a disability wasn't told before about stairs going down to spa but managed to get down there with help also spa half open and sauna to hot to get in.

I would not return or recommend this hotel. The food is a disaster, very little variety in the buffet and very low quality. The drinks are from brands nobody knows. They charge for mineral water, and we went with a baby and had to pay for our baby's water for the bottles... The pool is quite small, not to mention the terrible entertainment. The location is close to the beach, but it's not the best area to stay in Benidorm.

Very good hotel, clean and very good food. It's a shame that the staff doesn't speak French and that the meat is not halal. The hotel staff is wonderful.

Calm and quiet hotel. Good atmosphere.
Very varied and excellent food.
Little entertainment.
I booked all-inclusive and later discovered that there was a selected all-inclusive option. Destinia should have provided that option.
Good cleanliness!
Very attentive staff.

The price-quality ratio could be improved. Very little animation. The air conditioning in the pool bar is non-existent. The food is not bad, there are varieties. I think they should have more entertainment and more creativity. The drinks in the all-inclusive are all low-quality.